Q: Can
I buy medication as prescribed by a U.S. Doctor?
You can buy medication prescribed by a U.S certified doctor on our website. After you complete all the necessary documentation, we will ship your medication to you.
Q: Can you transfer my prescription from my local pharmacy?
Unfortunately we do not accept prescriptions that have been transferred from pharmacies. Only prescriptions from licensed doctors will be accepted. Please fax this prescription to us at 1-888-726-8418.
Q: What information does International Drug Mart need from me to process the order?
For us to fill out your order
as soon as possible, you will have to provide us with
the following:
- Medications Order Form
- Valid prescription signed by licensed physician/doctor
which should be written in English.
Q: Do you have a limit on the prescription drug quantity that I can buy?
Due to FDA Regulations, you can order, for personal use, drugs for up to a maximum of ninety (90) days supply.
Q: What are your Privacy & Security Policies?
At the International Drug Mart, we treat our patients' privacy with the utmost respect. We provide the highest security to protect their medical, personal and credit card information. All information provided here is subject to doctor-patient privilege laws. We also use the latest technology and systems to protect against credit card fraud. Our on line order system uses an updated secure encryption technology.
Q: How do you offer such low prices?
The main reasons that we can offer your medications at such low costs are:
- Since the Indian government has imposed control on
prescription drugs, we save on costs that we forward to
our Customers. Hence we are able to offer our medications
to you at discounted rates.
- The Indian government prohibits the advertising of prescription medications. The pharmaceutical companies
do not include such costs in the selling prices. Hence
the cost of these drugs is further reduced.
- On the whole generic drugs are less expensive than
branded ones.
- Prices are further reduced since the American dollar
has a good exchange rate as compared to any other currency.
Q: Does International Drug Mart sell any controlled substances?
At the International Drug Mart, we believe in a clean and healthy way of living. We only deal in drugs that help individuals sustain or maintain a healthy lifestyle. This is why we do not sell any controlled substances, habit forming substances or narcotic pharmaceuticals like Valium, sleeping pills, etc.
Q: How much do you charge for shipping and handling?
| Applicable shipping
charges for our customers : |
Tracking number would be available and responsibility
of material will be on International Drug Mart |
Tracking number would be available and responsibility
of material will be on International Drug Mart |
Tracking number would be available and responsibility
of material will be on International Drug Mart |
Q: What countries does International Drug Mart ship to?
The International Drug Mart ships anywhere in the United States and also anywhere in the world.
Q: Where is my prescription medication shipped from?
Internationally notable and well-respected pharmaceutical companies like GlaxoSmithKline, Pfizer, Abbott, Novartis, Aventis, Wyeth, Astrazencea, Ranbaxy, Dr Reddy's, Cipla, Sun Pharma and other respected companies have their manufacturing plants in India. These drugs are made for sale in India and worldwide. We source the medication from the manufacturers both directly and indirectly. Medications sourced from the above resources are then packed in our state-of-the-art fulfillment center in Chennai, India. However, drugs procured in UK are shipped from London. The medication is then shipped via EMS, DHL & USPS so that your order arrives as soon as possible.
Q: How will my order be shipped and packaged?
Your order will be untouched by human hands. Packaged in the manufacturers' sealed blister/strip packaging, your medications will be delivered by EMS/DHL/USPS to your doorstep within 2 to 3 weeks.
Q: What about Sales Tax?
We do not apply sales tax on any online orders.
Q: How long will it take to process and ship my order?
Once we have received the relevant information, we will start processing your order and your shipment should reach you in about 2 to 3 weeks. Once we ship the medication to you we will email you your tracking number. You can trace your order in real time by logging onto our website or you can get information regarding your shipment by calling our toll free number: 1-866-419-7475.
Q: What methods of payment do you accept?
You can make payments for your purchases by using only Visa and MasterCard.
Q: Is it safe to use my credit card?
We make sure that no credit card fraud can take place when you place an order with the International Drug Mart. We employ the latest in security measures and all account information sent to us is completely guarded from unauthorized access. Every precaution has been taken to make sure your transaction is absolutely secure.
Q: Will you accept my U.S. Insurance Plan?
Although we do not accept U.S. insurance plans, we do provide you with an invoice and receipt that you can use for insurance purposes. Acceptance of such receipts however, differs between insurance companies.
Q: Are your Prices in US dollars?
All drug prices on our website are in US Dollars.
Q: What Happens If I Don’t Receive My Shipment-Current?
If you do not receive your shipment we will re-ship it at no additional cost to you. If you do not receive your shipment within 21 days of placing your order, please contact us immediately at 1-866-419-7475 so we may begin the replacement process. A very high percentage of our deliveries reach our customers, but on rare occasions, packages do get lost. We will refund your payment if we are unable to successfully re-ship your order.
Q: Are there any other unmentioned charges?
We do not have any other hidden or extra charges apart from what is mentioned as the price of the medication.
Q: When ordering prescription drugs, is there any professional fee for each prescription?
We do not charge any extra professional fee for any prescription. All physician review and prescription fees are included in prices mentioned.
Q: Why do the pills I receive look different than the ones I get from my local pharmacy?
There is a physical difference between branded drugs and generic drugs. Although branded drugs and their generic counterparts have the same active ingredients and fulfill exactly the same function, they look different. In case you are used to ordering branded drugs and you order their generic counterparts from our website, they will look different. Even brand drugs with the same name can look different depending upon whether their country of origin is USA or Canada or any other country. Generic pills too, will look different if different companies make them.
Q: What are generic drugs?
When a pharmaceutical company first invents a drug only that company is allowed to produce the drug for a few years. The number of years depends upon the country where the company has patented the drug. Once the patent protection on a drug is over, other manufacturers can produce the same medication at a much lower price. This is known as a generic drug and, by strict regulations enforced by the Federal Government; the generic drug has to have exactly the same formula and provide the same effect as the original brand name drug.
Q: Are the generic drugs safe?
The generic drugs we sell are covered by the very strict drug enforcement rules. They are as safe as their branded counterparts. They have the same active ingredients and provide the same therapeutic effect as branded drugs.
Q: What do you do with my personal information?
We do not make any commercial
use of your personal information. Authorized personnel
to process your order will only use the personal information
that you provide us.
Q: Can I return my medication for a refund?
Due to Federal Laws, we cannot
accept returned prescription medications or give you a
refund.
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